Directions & Procedures
HOURS: We are open 6 days per week by appointment only, including most Sunday mornings! Call to schedule a visit- (336 ) 957-3609. Come without an appointment and you risk that I may not be available to help you! Our normal business hours are 10am til 4pm, but we sometimes show pets beyond these hours when there is no conflict with family events.
This paragraph is not to force my religious views on you, but posted so you understand our business days and hours, and so you are less likely to think I'm crazy:) If you don't want to know, then skip the remainder of this paragraph. Having been ordained as a Baptist minister, I take my bible study very seriously! SO, in obedience to truth after thousands of study hours, we close 4 days per month to observe the true Christian sabbath, which is not Deis Solis (sun god day) or Saturn's Day (first day of the week in Bible culture). These counterfiet days come from paganism instead of the Bible, and were inserted into the Gregorian calendar established by the early Roman church in 1572 to attract former pagan sun worshipers to become Christians so the government could control them. The true Bible sabbath can only be determined by the moon cycle calendar that God established at creation.
In February, 2020 we will be closed on Sat 2-1-20, Sat 2-8-20, Sat 2-15-20, and Sat 2-22-20. In March, 2020 we will be closed on Monday 3-2-20, Monday 3-9-20, Monday 3-16-20. Monday 3-23-20, and Tuesday 3-31-20. In April, 2020 we will be closed on Tuesday 4-7-20, Tuesday 4-14-20, Tuesday 4-21-20, and Thursday 4-30-20.
It is important to be prepared when you come to visit. Please do not visit here after visiting other puppies, or if you have a respiratory infection in your family group. You can be a bio hazard risk to the puppies. Please don't visit if you are not a serious buyer ready to reserve or take your puppy home. Bathing tiny puppies unnecessarily is not good for them, and can be a pneumonia risk. The bio secure better way to view the puppies is through face time live, or from video. If you are coming to choose/pick up your reserved puppy, please do a good job watching our puppy videos BEFORE you call to schedule your viewing. CALL me at 8am of the morning you want to visit. If you want to place a paypal deposit on a specific puppy we will reserve the puppy for you so you don't have to worry that it is sold to another family before you arrive. If you will please give me the breed descriptions and puppy numbers of the 3 puppies you like best, we will bring those pets to the visitors area and have them ready to visit with you when you arrive so you don't have to wait. (This does not mean that you can only see 3 puppies. This means that you will have puppies ready to play with when you arrive and not have to wait). All of the puppies are bathed regularly, but soon get smelly playing with friends. It is important to call AT 8:00 am so we have time to bathe the puppies (if needed) before you arrive!
NO PERSONAL CHECKS: CASH or U. S. postal money order preferred! We also accept paypal (add 4% fee).
Did you know? 10 families per week get lost or waste much time when coming to visit here because they didn't read this page and made the mistake of thinking Mapquest or GPS can give better directions that someone who actually lives here.
Please be sure to read all material on this web site before calling for an appointment.
This improves the chances that you have clear understanding of issues and sales policies, prices, etc., and that you will be successful in finding a pet here. Please don't be a family that refuses to read and drives a great distance without knowing how much they cost, what's available, or that we don't take checks. I don't want yours to be a family that leaves without a pet and your kids in tears because you did not have a clear understanding of pricing, sales policies, etc., before your visit. This material will also help in deciding what type of pet you will like best and lessen the chances that you will come out and not be able to make a decision.
The purpose of this web site is to educate you and give you the opportunity to learn about pet issues and try to decide what type of pet you will like better later before you visit.
Please don't make an appointment until you, your spouse. children, LANDLORD, etc., are in agreement THAT YOU CAN HAVE A PET, that you are reasonably sure of the type of pet you want, and that you are financially prepared and able to purchase or reserve a pet while you are here.
Please do not come and see puppies without bringing all of the family members with you who will be involved in choosing the puppy. I often have people visit who can't make a decision without another family member present. Since we average having approximately 1000 families visit here per year, many of those people are later disappointed that someone else bought the pet they decided they wanted before they could bring another family member out to see it.
Please do not visit here after visiting others to see puppies. Our pets are kept in quarantine with minimal risk of disease exposure other than from YOU. Childish buyers who lack the intelligence to be committed to buying our pets before they visit because of better education and care standard should not come here and compromise the ownership experience of others by putting all the pets at risk of exposure.
Never come to visit without calling us as you leave for your visit here. We often take up to 50 telephone calls per day. This amount of communication can be overwhelming and can make it hard to remember appointments! Please call to make sure that we have had no unexpected emergencies and that we don't forget you! WE WILL BE AVAILABLE ON THE PHONE ALMOST ALL THE TIME TO PROVIDE ASSISTANCE IF YOU SHOULD BECOME CONFUSED OR GET LOST WHEN TRAVELING TO VISIT OUR KENNEL. Please turn in the main drive beside our sign, park your vehicle near the carport, and walk behind our home and down to the basement area under the home. Please call me when you arrive. I am here to help! (336) 957-3609
Our address is: 3683 White Plains Road, Roaring River, NC 28669.
We are located 15 miles east of Wilkesboro, NC, in the edge of the Northwest Foothills. Travel time from most triad/Western NC locations is approximately 1 hour or less. To satisfy record keeping requirements of the Animal Welfare Act, we ask that all adults bring a valid driver's license or other photo identification.
Please print and use ONLY these directions.
Visitors often get lost after failing to write directions down correctly or using GPS/online directions assistance that is 15 years outdated with road construction changes...
We accept U. S. postal money orders, cash, or paypal. Sorry, no personal checks. We do have guest wifi if you want to use your device and paypal app to pay. An approximate 30% deposit is required to reserve a pet. Deposits go toward the purchase price of the pet, and are refundable or transferable only if we fail to provide the pet as agreed. You should bring payment with you if you plan to buy or to reserve a pet.
The nearest ATM is an 8 mile drive.
Although some may disagree that pets can get sick from human borne illnesses, I am convinced that some of the respiratory viruses that plague humans can indeed be spread to animals. Please do not come pet our puppies without cleaning your hands if you or any family member has a cold, sinus infection, flu, etc.
From Winston Salem, Greensboro, and all other points EAST!
Travel 1-40 by-pass west to Hwy 421 North exit in Winston Salem. Follow Hwy 421 North to exit 276 (Red, White, and Blue Road). See local directions below.
From Statesville, Charlotte, and all other points SOUTH!
Travel 1-77 north to exit 73-B. Exit and travel Hwy 421 North to exit 276 (Red, White, and Blue Road). See local directions below.
From Mount Airy (NC), Virginia, and all other points NORTH!
Travel 1-77 south to exit 85. Travel Hwy 268 west approximately 10 miles to Roaring River. Turn right on White Plains Road. (White Plains Road is located 1/4 mile before crossing the Roaring River bridge) Our drive is located 3.5 miles on the left at 3683 White Plains. Our kennel sign is lighted after dark.
From Asheville, Hickory, Morganton, and all other points WEST!
Travel 1-40 east to exit 132 (Taylorsville/Hwy 16 North exit). Travel NC Hwy 16 North through and beyond Taylorsville to Hwy 421 South exit (approximately 45 minutes and near Wilkesboro). Travel Hwy 421 South to exit 276 (Red, White, and Blue Road). See local directions below.
From Boone (NC), NW N.C. Mountains, NE Tennessee
Travel Hwy 421 south to exit 276 (Red, White, and Blue Road). See local directions below.
Local DirectionsTake exit 276 and follow the signs across Red, White, and Blue Road toward Highway 268 and Roaring River. After 4.3 miles across Red, White, and Blue Road you will come to a stop sign. Turn right on Hwy 268 and travel approximately 1/4 mile to White Plains Road on the left. Turn left and follow White Plains Road 3.4 miles to our driveway on the left. Our street address is 3683 White Plains Road. We have a sign near the mailbox that is easy to see.
Please park in our driveway near the carport, and walk though the grass to the other end of our home. Due to construction at the kennel facility, The VISITORS PETTING AREA is temporarily located inside the basement of our home. If you made an appointment to see the puppies, it is OK to come inside without knocking as I am often busy with other customers or bathing pups and can't answer the door! If you are handicapped, we can bring puppies to the carport area or to your vehicle for viewing. We can aldso allow you to drive to the rear driveway if you have a severly handicapped person who is unable to walk. Call me for details.
Come visit us, OR ground to door PUPPY SHIPPING is available to most areas! You may also make arrangements for our courier to ship to an airport near you! Prices can sometimes be cheaper if courier is moving multiple pets to your area and does not make a trip just for your delivery. Contact www.tailwagginpettransport.com for estimates. The courier's name is Randy Smith. You can call him at (740) 215-6164.
Please limit email questions to telephone contact requests. Simply send your phone number and a convenient time to be contacted and I will call you as quickly as possible. You should always call me if you want to communicate with me quickly. I answer the phone at your convenience; email at my convenience.
Emails constantly get lost in junk mail folders, and I spend hours looking for them. Some of them I don't find until weeks later. Can't you PLEASE just call me with any questions! (336) 957-3609